Gallo blog

A blog about change, corporate comms, transformations and other stuff…

The importance of being appropriately upset

There is a fair amount of cynicism surrounding yesterday’s Tiger Woods apology, which to be frank I don’t understand. His speech did get off to a shaky start but it was thorough, genuine and appeared to make an impact.

The pace and length of the apology was also just right – using the word ’sorry’ more than once, but not diminishing its importance by repeating it.

Also admirable was that he did NOT use the apology as a launch pad for other announcements about his career.   He referred to the ex-sponsors that dropped him as ‘friends’ (a really nice touch) thereby ensuring the attention was centred his choices and behaviour – not on other people.

Woods came across as vulnerable, shaken and genuine.   Woods appeared appropriately upset and this will go far to rehabilitating his public image.

I’ve posted about Woods in December and the future of sports sponsorship before.  The only thing strange about his statement is timing.  It is now well over 60 days since the story reached its zenith.  A public apology was necessary for his family, golf as a sport and the Woods sponsorship empire.

There is clearly a commercial dimension to last Friday’s 13-minute statement.  So if we are talking business, I wonder whether waiting 60+ days was wise.

Would we tolerated this sort of delay from other high profile brands or people?

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TED, penises and Sarah Silverman

The keffufle over one of TED Talks’ presenters last week is quite curious.  I haven’t seen the sketch  featuring Sarah Silverman (in which she uses the word “retarded” over an over) however it doesn’t take much to imagine what transpired.  The TECHCrunch view of events is fairly spot on.

I only started following Sarah Silverman since her pro-Obama campaign, the Big Schelp, hit You Tube.   Her approach to comedy is fairly consistent:  offend everyone, for a good cause.
TED’s ‘curator’, Chris Anderson [TEDChris], is now trying to distance himself from Silverman in his latest post - justifying an earlier Tweet saying “Sarah Silverman was god-awful.”

Silverman’s reply is equally hostile (see her Twitter profile) with some admittedly funny things said about TED and AOL.

Yet is it cool to attack one your guest presenters?  Especially when Silverman dished her standard variety of uncomfortable humour?  It’s like a “curator” of gallery criticising an artist for work she/he chose include in an exhibit.
The TED Conference, held annually in Long Beach, is now one of THE most exclusive events in the world.  A high price and limited seats results in a hand-picked elite group of guests.  I doubt the sense of uber-exclusivity is lost on its presenters.
That Silverman chose to jiggle around the stage singing about ‘penises’ might suggest that she knew exactly who she was trying to offend.  Not everyone was miffed – some audience members tweeted at the end of the performance that Silverman ‘had nailed it’.
TED Talks should upload the presentation in full  - true to their mission – and let their followers decide whether these ‘ideas are worth spreading’.

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DECODE at the V&A

Although the recently opened Medieval and Renaissance Galleries at London’s V&A has received much of the media attention, a small scale digital exhibition across the hall is generating some real ‘Wow’ factor.

The official interview with the artists gives a nice overview.  However, for a real idea of how people are interacting with this exhibition you can’t beat the You Tube post Rudy at the V&A.

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Charlie Brooker – How to report the news

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London based corporate comms consultant

Corporate communication & transformation consultant - experience in issues management & major change.

Based in London, UK.

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